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Activate or upgrade first?
Question asked by Peter S - 7/15/2024 at 12:25 PM
Answered
With SmarterStats, should you upgrade first (or reinstall altogether) if you've an older version and then apply a new license?  Or Apply the new license, then upgrade?

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Jereming Chen Replied
Employee Post
It should not matter which ever way you choose to go. I personally would upgrade first then apply the license since you would not need to deal with the licensing potentially being a problem and that could eat into how many activations you have left. 
Jereming Chen System/Network Administrator SmarterTools Inc. www.smartertools.com
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Tony Scholz Replied
Employee Post Marked As Answer
Hello Peter, 

If the old license does not have active Maintenance and Support (M&S) you will want to apply the new license first so that you can activate the new version when the upgrade is complete. You will also want to make sure that you have the minimum requirements met as well. 


Let us know if you have any other questions. Thank you
~Tony
Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com

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