This only happens with Oulook, not webmail. 

Hey Ron! :-) I'm going to create a ticket for this so we can dig into it together so you should hear from me here shortly. Once we get some answers I'll circle back here with an update so anyone else wondering knows how to resolve it as well.

Hello Kyle,

Thanks,

Hello Binh, sorry to hear you're having issues with this as well. Ultimately this was escalated as a development task to fix an underlying issue, and so the fix was released in a new version. Upgrading to our latest release should resolve the problem so I recommend doing so and submitting a ticket if it continues to give you trouble. Have a great day!