Issue when replying a ticket (web page freezing)
Problem reported by Emanuele Tomasi - 8/8/2023 at 12:21 AM
Resolved
Hi,

I have an issue with one ticket (to 10 email addresses and 3 .cc email addresses), If I reply the page freeze and the system doesn't send the email, there is a limit for email addresses?
Kyle Kerst Replied
Employee Post Marked As Resolution
There is no limitation to the number of email addresses that I am aware of, or not one that would trigger with this few number of addresses. Can I have you try to open the Developer Tools>Console for that window before you hit reply to see if any errors are shown there? Thanks!
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
Emanuele Tomasi Replied
Hi Kyle,

the issue disappeared.

Reply to Thread

Enter the verification text