Hello Brian,
The developers informed me that domain resources should not be allowed to contain these special characters. At this time, SmarterMail does not have support for international characters in usernames. And because the domain conference room and equipment resources utilize an email address for the scheduling, these special characters should have been prevented when the resource was created.
They have modified this behavior in the upcoming build. Going forward, you won't be able to create a conference room or equipment resource that contains special characters. And if an existing resource on an older build already contains these characters, we will convert the email alias to non-international characters upon upgrade.
These changes will be available in our next release.
Andrea Free
SmarterTools Inc.
877-357-6278
www.smartertools.com