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Smartermail one way video chat possible?
Idea shared by MailUser - 4/22/2020 at 6:17 AM
In Progress
Is it possible to do a one way video chat with the smart mail video chat client. Currently when we call a user on a computer that doesn't have a web camera we get the error message "Your browser doesn't support video calling".

7 Replies

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Robert Emmett Replied
Employee Post
if the person you are calling does not have web camera but does have a microphone, they will still be able to join the video call.  Can you verify if this user has a microphone?  Also, what version of SmarterMail are you running?
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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We are using the latest version of smarter mail build 7242.The other person I would be calling does not have a microphone or web camera I just want them to be able to hear and see me. I don't need to see or hear them. They would communicate back with me using the text chat feature.

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Andrew Barker Replied
Employee Post
We will be looking into modifying Team Workspaces to allow participants to connect to a video chat in a view only mode.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

2
Robert Emmett Replied
Employee Post
We are in the process of completely revamping Team Workspaces especially by replacing our current third-party tools and implementing our own native WebRTC code. This will allow for better control over the video/audio streams and other options like screensharing.  It is tentatively slated for the next public build.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Robert,

  This is great news, I see it didn't make it in the next public release, according to the release notes, how has the progress been?  Do you have a new release date for this?

Thanks,
-dave
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Any news on that?
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Robert Emmett Replied
Employee Post
The new WebRTC implementation will be available in the next public release.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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