Smartermail one way video chat possible?

Idea shared by MailUser - 4/22/2020 at 6:17 AM

Completed

Is it possible to do a one way video chat with the smart mail video chat client. Currently when we call a user on a computer that doesn't have a web camera we get the error message "Your browser doesn't support video calling".

7 Replies

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Employee Replied

4/22/2020 at 7:15 AM

Employee Post

if the person you are calling does not have web camera but does have a microphone, they will still be able to join the video call. Can you verify if this user has a microphone? Also, what version of SmarterMail are you running?

MailUser Replied

4/22/2020 at 8:52 AM

We are using the latest version of smarter mail build 7242.The other person I would be calling does not have a microphone or web camera I just want them to be able to hear and see me. I don't need to see or hear them. They would communicate back with me using the text chat feature.

Andrew Barker Replied

4/23/2020 at 3:06 PM

Employee Post

We will be looking into modifying Team Workspaces to allow participants to connect to a video chat in a view only mode.

Andrew Barker Software Developer SmarterTools Inc. www.smartertools.com

Employee Replied

8/31/2020 at 8:41 AM

Employee Post

We are in the process of completely revamping Team Workspaces especially by replacing our current third-party tools and implementing our own native WebRTC code. This will allow for better control over the video/audio streams and other options like screensharing. It is tentatively slated for the next public build.

David Fisher Replied

9/21/2020 at 12:27 PM

Robert,

This is great news, I see it didn't make it in the next public release, according to the release notes, how has the progress been? Do you have a new release date for this?

Thanks,

-dave

Gabriele Maoret - SERSIS Replied

9/21/2020 at 11:38 PM

Any news on that?

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Employee Replied

9/22/2020 at 7:31 AM

Employee Post

The new WebRTC implementation will be available in the next public release.

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