[Beta] Deleting an email from the web interface, doesnt reflect in eMClient (EWS)
Problem reported by echoDreamz - 1/21/2020 at 9:30 PM
Known
Deleting the email from the SM interface does nothing on the eMClient side, the email remains in the inbox, but shows the email goes to the deleted items folder. I have a gif showing the behavior if an SM developer wants to see it.

5 Replies

Reply to Thread
0
Andrew Barker Replied
Employee Post
Chris,

Please PM the GIF to me. If you have detailed EWS logs for when the incident occurred, let me know and I'll make arrangements so you can FTP them over.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

0
echoDreamz Replied
Sent you the gif as requested.
1
Andrew Barker Replied
Employee Post
Thanks, Chris. I'll take a look and see if I can figure out what happened. 

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

3
Andrew Barker Replied
Employee Post
Chris,

I finished looking everything over, and it appears your issue is related to a known bug in the current version of eM Client (released on Oct 11, 2019). We have been working with them to resolve the issue, and they should have a fix in their next release.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

1
echoDreamz Replied
Perfect, thank you!

Reply to Thread