1
Hosted SmarterTrack error
Problem reported by Gary Wilshire - 1/8/2020 at 10:51 PM
Submitted
Just recently upgraded Hosted SmarterTrack service from Trial to Subscription. Has worked fine until today. For atleast the last 5 hours my clients and I get the error below when visiting the hosted helpdesk URL. Kind of embarassing that we splurged for hosted solution to eliminate the support aspect of running a help desk and now our 24/7 helpdesk is unavailable to our clients, figured the vendors would monitor their service.

 Anyone experiencing the same issue ?

********************************************

Oops!

There was an issue that caused this page to malfunction.

Administrators

This error has been logged and can be found in the View Logs page as well as in the file system. If you have questions, please refer to the Online Help or SmarterTools Knowledge Base.

© 2020 SmarterTools Inc.
********************************************

Reply to Thread