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Hosted SmarterTrack error
Problem reported by Gary Wilshire - 1/8/2020 at 10:51 PM
Submitted
Just recently upgraded Hosted SmarterTrack service from Trial to Subscription. Has worked fine until today. For atleast the last 5 hours my clients and I get the error below when visiting the hosted helpdesk URL. Kind of embarassing that we splurged for hosted solution to eliminate the support aspect of running a help desk and now our 24/7 helpdesk is unavailable to our clients, figured the vendors would monitor their service.

 Anyone experiencing the same issue ?

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