Back to Community Threads
2
Selecting multiple brands (not all) for a news item does not work
Problem reported by Jesper Høy - 12/29/2019 at 8:02 AM
Resolved
The news items only appears on one portal, and the next time the news items is edited in management, only one brand is selected.

Digging a little deeper, it appears that all selected brands are recorded in the database (in the ".._NewsItemsBrands" table), but for some reason not reflected in the UI.

SmarterTrack Enterprise Edition Build 7265 (Nov 22, 2019)

2 Replies

Reply to Thread
0
Employee Replied
12/30/2019 at 8:46 AM
Employee Post
Jesper,

I've reported this as a bug to our developers.  Thank you for bringing it to our attention!
1
Employee Replied
6/4/2020 at 4:01 PM
Employee Post
Hi Jesper, 

This issue has been address and the resolution will be included in the next update of SmarterTrack. 
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

How To: Migrate a Brand to new Hosted SmarterTrack siteHosted SmarterTrack Helpdesk > General Topics
Merge Multiple Tickets Into OneSmarterTrack > Agent Configuration and Management
Create a Private Community CategorySmarterTrack > Installation and Configuration
Issues Sending Email from SmarterTrackSmarterTrack > Troubleshooting
Creating a Custom Message for Your PortalSmarterTrack > Brand Configuration and Management