Reports for Countries does not work on Build 7219

Problem reported by BMark - 10/18/2019 at 3:02 AM

Resolved

Good morning, after updating SmarterStats to Build 7219 you no longer view "Reports for Countries" (with any type and date range).

Does anyone have the same mistake? Is it a bug?

Thank you

8 Replies

Reply to Thread

BMark Replied

10/26/2019 at 6:44 AM

Does anyone have this problem?

BMark Replied

10/29/2019 at 5:53 AM

Problem solved through ticket support by the excellent and kind Kyle Kerst

Thank you!

Bruce Replied

10/29/2019 at 9:17 AM

I have nothing coming up for 'Reports in Countries' either.

What was the fix?

Kyle Kerst Replied

10/29/2019 at 9:39 AM

Employee Post Marked As Resolution

This should be resolved in an upcoming public release, but can be resolved immediately by rolling out the following build:

Download (EXE): https://www.smartertools.com/downloads/SmarterStats\CustomBuilds\100.0.7235\SmarterStats_7235.exe

Download (Service-Only): https://www.smartertools.com/downloads/SmarterStats\CustomBuilds\100.0.7235\SmarterStats_ServiceOnly_7235.msi

Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com

Bruce Replied

10/30/2019 at 1:16 AM

Thank you, Kyle.

I have updated to the version you posted and it country reports is now working.

XT Replied

10/30/2019 at 2:10 PM

Custom build works for the countries issue but under Server health page utilization tab everything still in blank.

Bruce Replied

11/1/2019 at 1:39 AM

Same for me, "Server Health -> Page Utilization' is also blank.

echoDreamz Replied

2/22/2020 at 5:27 AM

The build in this thread did fix the issue, however, as others have said, the page utilization reports are broken.

04:26:06 Start Query: /UriOptimization/ImageBandwidthOut
 (63 Used/1609 Free) 04:26:06
{"SiteID":1,"DateStart":"2020-02-16T00:00:00","DateStop":"2020-02-22T00:00:00","OrderBy":"bandwidthout desc","MaxRows":10,"ItemsToInclude":[""],"Collection":"","CompetitorID":1,"FilterSet":""}  (63 Used/1609 Free)
04:26:06 End Query: /UriOptimization/ImageBandwidthOut [11 ms]
 (63 Used/1609 Free)

No data is returned.

Back to Community Threads

Please leave this box unchecked

Reply to Thread

Enter the verification text

8 Replies

Reply to Thread

Tags

Related Knowledge Base Articles