Back to Community Threads
SmarterMail Build 7053 (Apr 24, 2019) license will suddenly expire
Problem reported by William Fock - 5/6/2019 at 6:10 PM
Resolved
My Smartermail installation will suddenly go into license expiration mode and by right my license is renewed on a monthly basis and the end date for the license should be on the 02/06/2019. 
Derek Curtis Replied
5/7/2019 at 8:14 AM
Employee Post
Hi, William. 

We're looking into a similar activation issue. Does the license automatically renew, and you just see these multiple notifications, or do you have to manually renew it?
Derek Curtis COO SmarterTools Inc. www.smartertools.com
William Fock Replied
5/7/2019 at 9:08 AM
No it does not auto renew. I have to copy the same keys and try to activate. Clicking on reactivate does not work also.
Derek Curtis Replied
5/7/2019 at 10:23 AM
Employee Post
Thanks for the clarification. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Derek Curtis Replied
5/9/2019 at 3:52 PM
Employee Post
This should be resolved in today's release. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Back to Community Threads

Reply to Thread

Enter the verification text
Related Knowledge Base Articles
Emergency 24x7 SupportGeneral Topics
Migrate SmarterMail to a Different ServerSmarterMail > Installation and Configuration
Remote Server returned: '602' errorSmarterMail > Troubleshooting
SmarterTools Licensing InformationGeneral Topics
Webmail Shows an Expired Certificate WarningSmarterMail > Troubleshooting