To convert the sub-brand you are keeping into the default brand and remove the other brands from your instance of SmarterTrack:
- Create a backup of your SmarterTrack database.
- Delete the sub-brand you no longer need.
- Delete the departments assigned to the default brand.
- Delete the brand you want to keep. When prompted, transfer all items to the default brand.
- As needed, update settings for the default brand - such as the brand name.
There is a quicker, though potentially riskier, method for switching the default brand. If you wish to know more about this method, please open a support ticket so that we can provide more customized support.
Andrew Barker
Software Developer
SmarterTools Inc.
www.smartertools.com