Free Edition message still there after I apply license
Problem reported by HP Beng - 2/14/2019 at 7:56 PM

After I activate my license, the message "SmarterMail is running as Free Edition. Activate a license for higher limits" still there on the main page.
Anyone can help? I am using the latest version of smartermail (Build 6970).

2 Replies

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Sébastien Riccio Replied

Did you activated your license at installation time or after the install from the web interface?

There is a (known) bug where license entered at install time aren't taken into account. You need to re-active it again from web admin.

Sébastien Riccio
System & Network Admin

Andrea Free Replied
Employee Post
Hi HP Beng, 

I wasn't able to replicate this issue in 6985 by activating a license key through the installer. Can you please see if it's resolved with an update? You can also try clearing your browser cache. 

Andrea Free
SmarterTools Inc.


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