Transfer Group Listing No Longer Sorted
Problem reported by Terry Mann - 8/24/2018 at 8:15 AM
We just upgraded from version 13.1 to 14.1 and discovered that the Groups listing in the ticket transfer's "New Group" field is no longer sorted. Since some of our departments have multiple groups, finding the one that you want can now be quite a chore. Can this please be reverted back to the sorted list that it once was?
Thank you

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Andrew Barker Replied
Employee Post
In my testing, the New Group dropdown is still appearing sorted. Do you mean that you are expecting the groups in each department to be sorted?

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278

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