Hi Mars, 

 

Our developers were made aware of the issue with the installer and have since updated the download link for the latest SmarterMail with a fix. If you go through the upgrade process again, but use a fresh download of SmarterMail, the issue should be fixed. If you continue to have any problems I recommend opening a ticket with the support department so they can look into this further for you.

Hello,

I also learned to keep the latest installer.

But I skipped the latest update, so I only have a 16.3.6698 file.

And as far as I can remember older versions were always downloadable.

 

And ... I used the latest download version - checked it twice.

I installed, uninstalled and installed again. Same problem. Even after applying permissions to the app_data folder.

 

It's not a tragic situation for me because the server upgraded is not really a production server.

 

But this situation is a revival

- I use SmarterMail since V2 and we had similar issues with write permissions with prior versions (but I don't know exactly which versions).

 

 

 

I downloaded latest version yesterday and messed up the webmail.. also cannot download old version now... please fix asap

@Andrea: It would be really nice if it will be possible to download previous builds, in case of anything goes wrong with actual build - like this time ;-)

and some users do not keep/collect all prior installers like I do :-)

It would be possible to contact your sales@ and request a specific version/build - but then users have to wait - and sometimes this happens during weekend and they have to wait until Monday until there will be a reply. Making old/prior builds available right from your Website could be a good solution... at least the last two or three builds in my opinion.