Feedback for Beta Testers
Idea shared by kevind - April 14 at 7:53 AM
Proposed
Just wondering the status of the beta program as I haven't seen much activity.  There were a few bugs posted a couple weeks ago, with no response from ST...
 
FWIW, it takes a lot of effort to do beta testing
  • set up a new, non-production server
  • install software & configure a test domain
  • add DNS records, route mail, risk losing messages if it's a real domain
  • test, document bugs, and post on forum
  • etc.
Suggest rewarding beta testers with quick feedback and maybe even discounts on future purchases.

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Andrea Rogers Replied
Employee Post
Hi Kevin,
 
I'm so sorry about the delay. It was a slow start to the BETA thread feedback, but we do have all of the bug reports and feature requests that we have been submitted. We appreciate all of your feedback and the effort that it takes to participate in BETA testing. I will bring up a discussion for possible incentives for BETA testers, and I will let you know of any feedback I hear.
 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

1
Andrea, sounds good. Thanks!
0
I don't see any updates in the month for the beta. Is it not being posted or something else ? Last update I see is April 2018. We are in mid June now.
0
Andrea Rogers Replied
Employee Post
Hi Shivam. We're currently working on Phase 2 of the BETA which is why there hasn't been a new update in a bit. Here's an update from our CEO in another thread:

"We will be releasing an updated BETA in a couple weeks. The BETA should not be used in production. All customers should restore production machines to a test machine and test the conversion process to the new database and file formats. This BETA will solely be testing how the conversion process is working. If you want to make sure your future upgrades work perfectly... this is your opportunity!

The reason for the delay on this build is because we increased the scope of our conversions. As I mentioned previously, we were going to wait for SmarterMail 18.x to convert certain files but we decided it would be best to do ALL files after seeing some of the benefits.

In addition, were sending a six people to Microsoft for a week to work with Microsoft's protocol engineers. This is being done specifically to review our MAPI implementation. This project has been moving slow and steady but we need some face to face time to make sure everything is perfect.

We have been testing the conversion process internally on some VERY big installations and have had some incredible results. After the initiation conversions we have seen:

A 50% speed improvement in startup time of SmarterMail. This was way beyond what we originally anticipated and will be mostly appreciated on larger installs because in most cases SmarterMail loads almost instantly.

Were seeing a significant reduction in memory as we have eliminated many caches layers that have been added over the years. All database and file access is now running through one caching layer. Were not sure how much of a benefit we will see but on system seeings, user settings, domain settings... its about a 60% reduction. In regards to the mailbox data ... we don't anticipate that dropping much because of all the focus we have put into that over the years.

Since were a couple weeks late, I wanted to provide an update on why and some of the results were seeing.

Were in crunch mode now and the guys are working long hours to make this an incredible release."

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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