Demographic data lost
Question asked by Sérgio Rocha - January 25 at 11:00 AM
Answered
Hi,
 
We lost all demographic information in our stats, I read the article that talks about the GeopIPCity.dat file but I cant find the binary .dat on the official maxmind website. (we don't need any special accuracy)
 
I found on Google one GeopIPCity.dat, but what I have do get to get back the geographic map?
Maybe its not a bad idea if ST give us a direct link for the free file compatible with SmarterStats.
 
Regards,
 
Sérgio

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echoDreamz Replied
More than likely, they are using a paid database, however you can find the free (updated monthly) one here - http://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz

Christopher

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Sérgio Rocha Replied
Thanks echoDreamz, should I do some operation in ST?
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echoDreamz Replied
We replace the file monthly (when a new DB release is done). We have an automated script that stops the SmarterStats service, downloads the new database, renames it etc. and overwrites the existing one, then starts SmarterStats.

I am not sure if the file is read constantly if it read once and loaded into memory, so we restart the service anyways. Doesnt hurt and only takes a few seconds to do.

Christopher

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echoDreamz Replied
Though, with the announcement of the legacy maxmind DBs going bye bye, I assume SmarterStats will be updated to support their newer mmdb (MaxMind database) format.

Christopher

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Sérgio Rocha Replied
Thank you echoDreamz, after restart the service the maps start showing data again.
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Derek Curtis Replied
Employee Post Marked As Answer
As per Chris' comment: you can find the free (updated monthly) MaxMind database here - http://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
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echoDreamz Replied
Since Maxmind is killing off the old dbs in favor of their new mmdb file format, do you guys plan on an updated SmarterStats build that will make use of this new format?

Christopher

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Derek Curtis Replied
Employee Post
Yep! It's on the list for the next SmarterStats major version.
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
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echoDreamz Replied
Awesome, thanks Derek!

Christopher

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