Demographic data lost

Question asked by Sérgio Rocha - 1/25/2018 at 11:00 AM

Answered

Hi,

We lost all demographic information in our stats, I read the article that talks about the GeopIPCity.dat file but I cant find the binary .dat on the official maxmind website. (we don't need any special accuracy)

I found on Google one GeopIPCity.dat, but what I have do get to get back the geographic map?

Maybe its not a bad idea if ST give us a direct link for the free file compatible with SmarterStats.

Regards,

Sérgio

9 Replies

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echoDreamz Replied

1/25/2018 at 11:19 AM

More than likely, they are using a paid database, however you can find the free (updated monthly) one here - http://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz

Sérgio Rocha Replied

1/25/2018 at 12:50 PM

Thanks echoDreamz, should I do some operation in ST?

echoDreamz Replied

1/25/2018 at 1:23 PM

We replace the file monthly (when a new DB release is done). We have an automated script that stops the SmarterStats service, downloads the new database, renames it etc. and overwrites the existing one, then starts SmarterStats.

I am not sure if the file is read constantly if it read once and loaded into memory, so we restart the service anyways. Doesnt hurt and only takes a few seconds to do.

echoDreamz Replied

1/25/2018 at 1:33 PM

Though, with the announcement of the legacy maxmind DBs going bye bye, I assume SmarterStats will be updated to support their newer mmdb (MaxMind database) format.

Sérgio Rocha Replied

1/25/2018 at 3:34 PM

Thank you echoDreamz, after restart the service the maps start showing data again.

Derek Curtis Replied

1/31/2018 at 7:33 AM

Employee Post Marked As Answer

As per Chris' comment: you can find the free (updated monthly) MaxMind database here - http://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

echoDreamz Replied

1/31/2018 at 1:10 PM

Since Maxmind is killing off the old dbs in favor of their new mmdb file format, do you guys plan on an updated SmarterStats build that will make use of this new format?