Bleak comes to mind. I've been using SM since v4 and I was happy until about 3 years ago when they started bluntly ignoring their customers. A example was removing the "Show Password" It was decreed by Tim that it will be gone by Ver 17. Suggestions by customers were ignored on this issue. I've watched the problems reported on Ver 16 and fixes being rolled out every week and decided to stay on Ver 15. I'll watch and see how it plays out, but I'm thinking it may be time to move on.
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