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Idea - Ability to hide the Global Tickets section
Idea shared by Michael Woffenden - 11/3/2017 at 11:31 AM
Declined
I mainly work in the My Tickets section (I suppose that's the case for most ST users.)
 
Therefore, I'd like to be able to hide or collapse the entire Global Tickets section.
 
 

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Andrew Barker Replied
Employee Post
If the person has the permissions to see this area, we don't want to hide it from them. Since your items are at the top, it makes it easy to focus on your work. We also would have to worry about where to put the Queue and Advanced search items.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

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