Performance Calendar (16.3.6496)

Problem reported by P. Schuler - 10/27/2017 at 3:36 PM

Submitted

My users are not very amused on the performance of the new calendar... (16.3.6496)

Create a new appointment takes too much time! Instead of opening an new window (popup resp. tab on Mobil) it would be much more useful to just open a small <div> container to enter subject.
Within this small container should be the buttons "Save" and "Edit"

This version on my tablet opens a new tab. After editing the subject, the save button is behind browsers address list, scroll does not work. (Workaround: click into subject field restores the button)

Vertical view on tablet doesn't give me Day, Week, Month view. (600x900px)

(Please compare calendar view and performance with Google calendar)

Trying to use Opera Mini (newest, 31.0.2254...) tells me this browser is not supported!! What the h.... How come only Chrome Firefox and Edge? There are reasons to use other modern and secure browsers....

9 Replies

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SuperTechie Replied

10/29/2017 at 10:07 PM

I just upgraded to version 16.3.6508. Found that when looking at calendars on a PC using Firefox or Chrome, after changing to another month, day, or week, the calendar would default to the scroll bar at mid page. Events at the top would not show until scrolling up. I'm pretty sure many users will miss that and assume nothing is there. So it's not just Opera! This and other issues are show stoppers for me. Reverting back to an older version. . .

Derek Curtis Replied

10/31/2017 at 9:40 AM

Employee Post

The scrollbar should default to a location in line with the current time. Then stay there when you change days/weeks/months. Do you have Business Hours set? That may impact as well.

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

Derek Curtis Replied

10/31/2017 at 9:44 AM

Employee Post

What tablet are you using? I haver Opera Mini on my iPhone and I can access all areas of SmarterMail 16.x. Another person using it on Android doesn't see any odd behavior. (It's 16.0.4 on my iPhone.) There are some oddities but I'm not seeing the "not supported" message. Opera IS a supported browser, so not sure why you're seeing that it's not.

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

P. Schuler Replied

11/1/2017 at 2:43 AM

Huawei MediaPad M3 Lite 10.0 Android-Tablet 32 GB 1.4 GHz Octa Core Android™ 7.0 1920 x 1200
Instead of login I get "SmarterMail "Browser is not supported"

Derek Curtis Replied

11/2/2017 at 10:24 AM

Employee Post

So, I installed Opera Mini 31.0.2254 on my Nvidia K1, but I don't see the "Browser not supported" screen. I can log in and use SmarterMail just fine. I'm also on Android 7.0. So...I'm not sure what to tell you. SmarterMail IS working with the version of Opera Mini you're using.

Is there a security setting, maybe, or are you using their VPN or is there something else that could be blocking the User Agent from being reported to SmarterMail? That's about the only thing I can think of...

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

P. Schuler Replied

11/6/2017 at 1:39 AM

It's quite strange.... Yes I have installed VPN but it's deactivated. I as well deactivated all blockers of Opera Mini.
This is the UserAgent string I copied within my web application that gets saved to database on login.
Mozilla/5.0 (Linux; U; Android 7.0; BAH-L09 Build/HUAWEIBAH-L09; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/61.0.3163.98 Safari/537.36 OPR/31.0.2254.122029

kevind Replied

11/6/2017 at 7:38 AM

I agree that most users will miss events that require them to scroll up, specifically, all-day events.

I reported it several months ago and supposedly it's on the list to be fixed. You can see/vote for it here:
https://portal.smartertools.com/community/a89272/sm16-ui-cant-see-all-day-appointments.aspx

P. Schuler Replied

11/9/2017 at 4:10 PM

I did request my hosting company to upgrade to latest version.

However the issues discussed and handled above are per my viewpoint not the performance issue.

Adding a new appointment should not first open a PopUp but <div> container. Most appointments do just need a subject.

Derek Curtis Replied

11/9/2017 at 4:21 PM

Employee Post

The all day events area is now frozen at the top, so just the hours area scrolls on a daily calendar. This will be in today's release.

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

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