Back to Community Threads
4
Microsoft Edge
Problem reported by Mark Milton - 9/6/2017 at 1:52 AM
Not A Problem
Not sure if its a bug but when first login to email using Edge it wont allow past the allow notification stage.
Notifications have been allowed but wont go past. Once logged in using different browser it does and notifications then show on Edge.

Noticed this on 4 different clients machines this morning

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

7 Replies

Reply to Thread
0
Ionel Aurelian Rau Replied
9/6/2017 at 11:49 PM
I`ve noticed the same in Vivaldi, but only when using in in Private browsing mode - in normal mode it works OK. Maybe it`s a problem that it cannot set a cookie or something?
1
Mark Milton Replied
12/13/2017 at 9:15 AM
Still issue is still there. Some clients cant get past setting up the recovery email and some don't get past allowing notifications. They allow notifications and nothing happens. If they then swap to chrome do the setup and back to edge they get access.
Mark Milton Pro Tech North Web: www.protech-north.co.uk Email: mark.milton@protech-north.co.uk Tel: +44 (0)1261 838282 Web Design & Web Hosting
0
echoDreamz Replied
12/14/2017 at 1:53 PM
What version? I am not seeing this with SM 16 build 6551 and my local Edge installation.
0
Employee Replied
12/14/2017 at 2:41 PM
Employee Post
We have tried setting notifications to No and Yes on half a dozen new accounts locally and remote without issue. We are testing on machines with the Windows 10 Fall update.  This may be related to something wrong with previous versions of Windows. Fall update is running Edge 41.16299.15.0.
0
echoDreamz Replied
12/14/2017 at 2:55 PM
Same version here, no issues.
0
Mark Milton Replied
12/14/2017 at 3:20 PM
I have had this issue since I made the post in September so unless the Windows update has fixed it but it will still be a issue before the update
Mark Milton Pro Tech North Web: www.protech-north.co.uk Email: mark.milton@protech-north.co.uk Tel: +44 (0)1261 838282 Web Design & Web Hosting
0
Employee Replied
12/15/2017 at 8:56 AM
Employee Post
If you are able to replicate the issue, I would recommend opening a support ticket so we can observe the behavior and gather more information directly. If it is found to be a bug, the ticket would be refunded.
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Unblock / Allow Browser Notifications in SmarterMailSmarterMail > Domain/User Configuration and Management
Random or Semi-Regular Webmail LogoutsSmarterMail > Troubleshooting
Set up Autodiscover for SmarterMailSmarterMail > Installation and Configuration
Unblock / Allow Browser Notifications in SmarterTrackSmarterTrack > Agent Configuration and Management
Browser Behavior and Mixed Content Email MessagesSmarterMail > Troubleshooting