If browser notifications were blocked when SmarterMail requested permission, you must manually adjust your browser settings in order to allow these alerts. Please review your browser documentation for more information on enabling browser notifications as it will be the most current. However, we have provided some quick instructions for various popular browsers, below.
NOTE: Many modern browsers prohibit notifications from insecure sites. This means that SmarterMail notifications will only be sent if the site is secured with SSL/TLS and a visitor is accessing a connection over HTTPS.
Microsoft Edge
To edit notification settings, paste the following into the Edge address bar
edge://settings/content/notifications
This takes you directly to a Settings page within Edge where you can manage the default behavior you want Edge to follow for website notifications, then see a list of sites that have notifications either Blocked or Allowed. You can manage these sites individually, or add new ones to either area.
You can also get to this page by clicking on the "Settings and more" icon in the upper, right corner of the Edge window (the 3 horizontal dots) and selecting Settings from the dropdown menu. From Settings, select Cookies and site permissions -> Notifications.
Google Chrome
Editing browser notifications is similar in Chrome as it is in many other browsers. Simply paste the following into the Chrome address bar:
chrome://settings/content/notifications
This takes you directly to a Settings page within Chrome where you can manage the default behavior you want Chrome to follow for website notifications, then see a list of sites that have customized behaviors. You can even add sites, as needed.
You can also get to this page by Clicking on the "Customize and Control" icon in the upper, right corner of the Chrome window (the 3 vertical dots), then selecting Settings from the dropdown menu. From Settings, select Privacy and security, then navigate to Site settings -> Notifications.
Safari
Safari is, of course, a bit different. You can't manually add sites to block/allow notifications or pop-up windows. However, you can set Safari to act a certain way when notifications and/or pop-up windows are available.
- Navigate to a website in a Safari window or a new tab.
- On the MacOS navigation bar, mouse over Safari then select Settings from the dropdown menu. This opens Safari's settings.
- Click on the Websites icon that appears across the top of the Settings window.
- Scroll the menu down to the bottom, and select either Notifications or Pop-up Windows, depending on what you want to manage
- Here you'll have the ability to set how you want Safari to act when presented with notifications or pop-up windows for the site you currently have open. Each tab you have open in Safari will appear, with a selection available for each. You can change them individually as needed.
- For pop-ups, you'll also see a list of sites you've explicitly responded to when asked for permission to open a pop-up.
Firefox
Firefox notifications are managed similarly to Chrome and Edge. In the Firefox address bar, paste the following
about:preferences#privacy
This takes you directly to a Preferences page within Firefox where you can manage various privacy settings in Firefox. From this page, scroll down to the Permissions area and click on the Settings button next to Notifications.
A window opens that displays a list of sites that have asked for permission to display notifications, and whether notifications were allowed or not. You can change permissions on a site-by-site basis. You can change the permissions for each site listed. However, like Safari, there's no way to manually add a site, though you can remove them.