We understand that most SmarterMail users do not work in the webmail interface 100% of their day. To accommodate this, SmarterMail utilizes browser notifications in order to alert users of standard activity within their account. For example, when browser notifications are enabled and you are logged into the SmarterMail web interface, you’ll get a pop-up notification at the bottom of your screen when a message is delivered to your inbox, a calendar reminder is triggered or a team chat message is received.
If browser notifications were blocked when SmarterMail requested permission, you must manually adjust your browser settings in order to allow these alerts. Please review your browser documentation for more information on enabling browser notifications per site or review the steps for some common browsers below.
NOTE: Many modern browsers prohibit notifications from insecure sites. This means that SmarterMail notifications will only be sent if the site is secured with SSL/TLS and a visitor is accessing a connection over HTTPS.
Microsoft Edge
To edit notification settings, paste the following into the Edge address bar
edge://settings/content/notifications
On this settings page, you can modify your overall notification settings, and even add sites that explicitly block notifications, or add sites that explicitly allow them.
Google Chrome
Editing browser notifications is similar in Chrome as it is in many other browsers. Simply paste the following into the Chrome address bar
chrome://settings/content/notifications
This also presents you with a Settings page where you can explicitly block or allow notifications on a site-by-site basis.
Safari
Safari is, of course, a bit different. You can't manually add sites to block/allow notifications or pop-up windows. However, you can set Safari to act a certain way when notifications/pop-up windows are available. There are 2 places to modify these settings.
- With Safari selected, select Settings from the Safari menu
- Click on Websites
- Scroll the menu down to the bottom, and select either Notifications or Pop-up Windows, depending on what you want to manage
- Regardless of the page, you'll have the ability to set how you want Safari to act when presented with notifications or requests for pop-up windows. You'll also see a list of sites you've explicitly responded to when asked for permission to open either
- If see a site listed, you can change its permissions
Firefox
Firefox notifications are managed similarly to Chrome and Edge. In the Firefox address bar, paste the following
about:preferences#privacy
Then, click on the Settings button next to Notifications. Here you'll see a list of sites that you have already managed. You can change the permissions for each site listed. However, like Safari, there's no way to manually add a site, though you can remove them. That said, you can simply block requests altogether.