How to make domain the primary domain on a SM server
Question asked by Paul Blank - July 22, 2017 at 3:57 PM
Unanswered
Given a SM server with several domains, how do I make one domain the primary domain i.e. so a user can login without @domain.com in the login field?
 
Thanks!

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David Fisher Replied
Hi Paul,

Since I have been running SmarterMail from v6 or so, when it was more complicated, I am not 100% sure how I got it to work, but if I understand correctly, I assumed it was due to me assigning the IP to the domain (edit domain, choose ip from drop down), called outbound IP.

Then I have hostnames setup, IP address and the hostname.

When I go to the hostname as long as that IP matches both above, I can login with just the username portion.

There might be something else you have to do, but this is how I thought it works.

Hope this helps,
-dave
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Paul Blank Replied
OK I'll try that. Been using SM since sometime before v10, but I did not recall how that actually worked. Thanks!
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Andrea Rogers Replied
Employee Post
Hi Paul,
 
As far as I am aware, in order to allow a user to log in at mail.theirdomain.com with just their username, you would need to create a host header for the domain in IIS: https://portal.smartertools.com/kb/a2755/set-up-host-headers.aspx
 
Hope this helps!

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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Paul Blank Replied
Yes, that helped. Thanks
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Linda Pagillo Replied
 
Please let me know if you have any questions.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer

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