How to make domain the primary domain on a SM server
Question asked by Paul Blank - July 22, 2017 at 3:57 PM
Given a SM server with several domains, how do I make one domain the primary domain i.e. so a user can login without in the login field?

5 Replies

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David Fisher Replied
Hi Paul,

Since I have been running SmarterMail from v6 or so, when it was more complicated, I am not 100% sure how I got it to work, but if I understand correctly, I assumed it was due to me assigning the IP to the domain (edit domain, choose ip from drop down), called outbound IP.

Then I have hostnames setup, IP address and the hostname.

When I go to the hostname as long as that IP matches both above, I can login with just the username portion.

There might be something else you have to do, but this is how I thought it works.

Hope this helps,
Paul Blank Replied
OK I'll try that. Been using SM since sometime before v10, but I did not recall how that actually worked. Thanks!
Andrea Rogers Replied
Employee Post
Hi Paul,
As far as I am aware, in order to allow a user to log in at with just their username, you would need to create a host header for the domain in IIS:
Hope this helps!

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.

Paul Blank Replied
Yes, that helped. Thanks
Linda Pagillo Replied
Please let me know if you have any questions.
Linda Pagillo
Mail's Best Friend
Office: 703.988.3606

Authorized Reseller of SmarterTools Products
Authorized Reseller of Message Sniffer

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