Bump - does anyone know where the Advanced Search function is in the new SM16 web interface?

I sure hope so, used it a lot, although it never was real reliable if you had a large mailbox.

Does anyone at SmarterTools have an answer to this question? It should be a simple yes/no + if there are any plans to bring it back or not.

 

Info would be very useful.

 

Thank you!

It appears to me (and others who maintain many more SM installations than I) that v16 is still not ready for enterprise deployment. The advanced search feature alone is a necessity. We use it all the time here - many would be lost without it. Why, if SmarterMail indexes all mail anyway, can't a user search their entire email store?

 

And UI + speed issues with v16 are widely reported. Just saw notes today that a major source of slowdown was fixed. Hopefully a step in the right direction!

How can I search for items in SmarterMail 16.x? I know that the global search function like in the earlier releases isn't available yet. When will this important feature be available again?

 

Is there a search function in one folder or isn't it possible to search for items in SmarterMail yet? If there's no search function available I have to wait before taking SmarterMail 16 productive.

With the latest release there is an advanced search available (click on folder icon at the bottom). Thank you very much to SmarterTools for implementing.

 

It works but it's slow comparing to the search in SmarterMail 15.x and earlier and you can't open a mail from the result list by double clicking the items - you have to select it, scroll up and click on the Open button. This isn't very user friendly and I think that a search should be accessible at a more prominent place because it's a often used function.

Had some infrastructure issues preventing us from upgrading until yesterday. The advanced search feature that has been implemented is Great! It is exactly what we needed, searching for an e-mail without knowing what folder it is in. My users have not noticed it being particularly slow, it is performing as fast as is expected with the knowledge that it is crawling through all your e-mails (and in the case of search string the entire body of all your e-mails). My users are using the latest version of chrome and can successfully double-click on the search results to open the e-mail. We are very happy with it; thank you so much for bringing it back!

New search works great. THANK YOU

Not meaning to bog this down as we needed the Advanced Search feature and are glad it`s now implemented, but the search speed is slower than it was on SM15 and much slower than it is in Outlook when searching in all mail items for the same key words. I know you can fine-tune the search, but sometimes you simply do not know who sent you that mail or when, etc - just know 2-3 key words from the mail.

 

I can see that most people are complaining about the SM16 interface speed, when we are OK with that - but now we are complaining about the Search speed :)

 

Also, please do not forget about trying to improve the feature`s accessibility by making it more obvious for users where it`s located and by allowing to start searching for a search string directly without having to select anything from the drop-down lists, unless you know you can tune the search.

Ionel,

 

Good points. SM16 could use a UI / UX expert to tune it up. Start by making it more like v15. :)

 

For example, there's no reason that Disposable Address (rarely used) should have its own dedicated button, but Advanced Search is hidden away where most users can't find it:

 

Other UI suggestions include:

Simple stuff to make SM16 more usable.