The department's pop account cannot be the same as the From Address for Error Notifications
Question asked by Michael Woffenden - November 25, 2014 at 7:44 AM
Answered
I'm trying to make changes to a department and am seeing this.
 
What's going on?
 

Michael Woffenden, Founder and President, Information Results Corporation

SmarterTrack licensee since 2008

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Employee Post
Hello,
          There were issues related to having a department's pop email the same as other emails, so the rule may have changed since you first created your department. To fix this, you could:
 
  • Go to Settings -> Setup -> Email Settings -> Error Notifications Tab and change the from address
or
 
  • Setup your department to use a different pop account or email address.
Hope this helps!

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