Setup new community post notification for non-user
Question asked by a k - October 19, 2016 at 12:23 PM
Unanswered
Hello,
We need to also notify a developer of a new community notification - we don't need him to be a user as this is his only "interaction" with ST.
I'm using ST v10.1
How would I go about setting up this notification for him? I tried adding a rule in Events > System events - but adding a post didn't trigger an email.
Thanks,
Andy
 

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Von-Austin See Replied
Employee Post
Andy,
 
You'll want to ensure you're running the latest SmarterTrack 10.6 which is available on our download page here: https://www.smartertools.com/smartertrack/downloads/10
 
Once upgraded, please remove the event and re-add it. Does the event fire then ? 
Von See
Technical Support Supervisor
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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