Smarter Mail Chat Contact Status List Not Refreshing
Problem reported by darren - 5/2/2016 at 11:07 AM
Hello, Everyone:
We have been having an issue with Smarter Mail's chat contact status list refresh.
A contact's status is not refreshing when contacts change their status.  It requires a manual browser re-load to view status changes.
We have opened a ticket with ST Support, and they told me that it would be resolved in the next minor version release in a couple of weeks time.

Any feedback from anyone?


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Andrea Rogers Replied
Employee Post
Hi Darren,
The fix for this issue is included in today's minor release, 15.0.5976: 
  • Fixed: The Chat section in webmail now automatically updates the user's chat status.
Thanks for the report!

Andrea Rogers
SmarterTools Inc.


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