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Custom Filters Not Being Applied
Question asked by Michael McCrae - 3/23/2016 at 11:22 AM
Answered
It does not appear that my custom antispam filters are being applied. I've tried to block Subject line text and TLD's, but emails still come through.
Example 1: (Meant to block TLD; *.download)
    Rule Source: Header
    Header: From
    Rule Type: Regular Expression
    Rule Text: .*\.download$
Example 2: (Meant to block subject with text, "Garant")
    Rule Source: Header
    Header: Subject
    Rule Type: Contains
    Rule Text: Garant
Am I doing something wrong?
 
Thanks

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Scarab Replied
Marked As Answer
Michael,
 
The Custom Filters are rather particular on syntax which is why many don't use them.
 
Try using the following for your Custom Filter to score email from the .download TLD:
 
.+\.download>$
 
Although .* would work in most cases there are unique cases where .+ would be more inclusive. The main part you were missing is the > at the end of the domain but before the $. We successfully use this along with many other newer TLDs.
 
Example 2 looks good, but when you are using Contains it is Case-Sensitive and Character-Sensitive. Therefore you may want to add all possible variations, one per line (i.e., Oprah, 0prah OPRAH, 0PRAH, oprah, et cetera).

The only other thing I can think of is make sure that whatever you put into the Header field, do *NOT* follow it with a trailing colon : as this is implied in that field and adding it to Subject: would result in looking for a field named Subject:: and never catching anything. 
 
 
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Michael McCrae Replied
That is extremely helpful. Thank you for your response!

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