It amazes me that the product cannot generate a report of closed tickets by Agent.
i.e.
Please add this functionality intot he product.
(And everyone vote on this too!)
Submitted client description closed date
Agent 1
4/1/15 client1 fix my login 4/3/15
3/30/15 client2 help with this 4/4/15
Agent 2
4/2/15 client3 fix my 4/8/15
3/30/15 client4 help this 4/5/15