Cannot Delete Sites / Server

I have a server that failed. The Web interface will not let me remove these sites and the associated server.

What's the best method to manually do this?

Employee Replied

Employee Post Marked As Answer

Hi Michael,

To manually remove a server from SmarterStats, open C:\Program Files (x86)\SmarterTools\SmarterStats\MRS\App_Data\Config\AppConfig.xml

Look for a file such as this:

Delete this from the XML.

Find associated sites related to this deleted server, such as:

Delete those, and then restart the SmarterStats service.

Thanks!

CCC Replied

Worked for me too. I would like to propose a feature request for SmarterStats to allow for removal of offline sites/servers?

3 Replies