Cannot Delete Sites / Server

Question asked by Michael Cummins - 11/6/2014 at 12:00 PM

Answered

I have a server that failed. The Web interface will not let me remove these sites and the associated server.

What's the best method to manually do this?

3 Replies

Employee Replied

Employee Post Marked As Answer

Hi Michael,

To manually remove a server from SmarterStats, open C:\Program Files (x86)\SmarterTools\SmarterStats\MRS\App_Data\Config\AppConfig.xml

Look for a file such as this:

Delete this from the XML.

Find associated sites related to this deleted server, such as:

Delete those, and then restart the SmarterStats service.

Thanks!

CCC Replied

Worked for me too. I would like to propose a feature request for SmarterStats to allow for removal of offline sites/servers?

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