Cannot Delete Sites / Server
Question asked by Michael Cummins - 11/6/2014 at 12:00 PM
I have a server that failed.  The Web interface will not let me remove these sites and the associated server.
What's the best method to manually do this?

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Employee Replied
Employee Post Marked As Answer
Hi Michael,
To manually remove a server from SmarterStats, open C:\Program Files (x86)\SmarterTools\SmarterStats\MRS\App_Data\Config\AppConfig.xml
Look for a file such as this:  
<RemoteServer ServerID="1" ServerName="SERVERNAME" IP="" ServiceKey="4AACE99B-59841C38" />
Delete this from the XML.
Find associated sites related to this deleted server, such as:
 <Site ServerID="1" SiteID="76" SiteName="WEH Site" />
Delete those, and then restart the SmarterStats service.
Michael Cummins Replied
CCC Replied
Worked for me too. I would like to propose a feature request for SmarterStats to allow for removal of offline sites/servers?

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