Indexed by Google - Help!
Question asked by Anthony Haniff - October 17, 2014 at 8:06 AM
Hi there,
our support site has just indexed by google which we do not want. Can you please advise on how to remove?
Many Thanks

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Derek Curtis Replied
Employee Post
Hi, Anthony
Not sure if this is still an issue, but the easiest thing to do is add a robots.txt file to the root of your site and simply remove all access to the SmarterTrack portion of your site. Here's a link to a short tutorial on how to create a robots.txt file, if you're not familiar with it. If the site's been indexed, then it may take awhile for the pages to come off of Google. You can also request removal for some URLs or make changes to tell Google the pages no longer exist. Here's a guide on removing URLs that may help you.
Derek Curtis
SmarterTools Inc.
(877) 357-6278
Interestingly, SmarterTrack 11.2 seems to have a default robots.txt file. It looks like this..
Sitemap: protocol
User-agent: *
Disallow: /About/
Disallow: /App_Data/
... more below...
I dropped my own file into MRS/Main/robots.txt but it doesn't seem to be using it? Anyone figure out how to use their own robots.txt file?

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