Can't find some resources translations
Problem reported by Jairo Marques - 3/17/2015 at 3:46 PM
Not A Problem
Hi all,
anybody know where I can find the resource translation for "No more replies may be made for this ticket. It has been permanently closed."?

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Employee Replied
Employee Post
Hello Jairo,
Thanks for the inquiry. I'm not certain you are trying to translate the phrase or make an edit to the dialog. You may want to navigate to the Translation path and copy the existing file. In this situation, I'll presume the name is [EN.XML].
The default location is: [C:\Program Files (x86)\SmarterTools\SmarterTrack\MRS\App_Data\Translations].
Inside the file are sets of variables that you can edit the phrase.  Make your change and then Save your edits.  This should be done while the SmaterTrack Services are stopped so they can be applied afterward. I would think the word 'Closed' is the best word to search for in the file ?
Jairo Marques Replied
Hi Joe,
thank you for your reply.
I my case I already translated all en.xml to Brazilian Portuguese (pt-BR.xml) but I couldn't find a resource for this text. It appears in the bottom page of any ticket in my portal.
Jairo Marques Replied
See this link at the bottom of page: http://portal.direction.com.br/Main/frmTicket.aspx?TicketID=461

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