Back to Community Threads
1
BUG: Work on support tickets while on-the-go
Problem reported by Luis Cabrera - 3/12/2015 at 1:56 PM
Submitted
Below is a sample email reply from the mobile interface to a test ticket. As you can see, the email is including the HTML tags.
 
Yes it seems to be working fine<p><br />Sincerely,<br />GigoCabrera<br />Community Support<br />Official DNN Blog Module

 
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Emergency 24x7 SupportGeneral Topics
SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Ticket and Live Chat Distribution SettingsSmarterTrack > Department/Group Configuration and Management
How To: Migrate a Brand to new Hosted SmarterTrack siteHosted SmarterTrack Helpdesk > General Topics
SmarterTools Licensing InformationGeneral Topics