Follow the steps below to remove a SmarterTrack installation's license key and revert the installation back to the Free Edition, which is good for a single agent:
- Open IIS and stop the SmarterTrack app pool.
- Delete the license.json file. (The default file path is c:\Program Files (x86)\SmarterTools\SmarterTrack\MRS\App_Data\Config\license.json.)
- Start the SmarterTrack app pool.
- Once the license.json file has been removed and the app pool has been restarted, the SmarterTrack installation will be reverted to the Free Edition, which is good for 1 single agent.
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