Webmail logouts

Problem reported by Tom Brooks - 6/29/2026 at 9:39 AM

Submitted

I just installed version 9673 on Windows server. This just started happening, but I'm not sure it's related to the new version.

Several times a day while using Webmail, I'm logged out and can't login due to a locked account. When I check the IDS blocks, I see my email. I unblock my email and log back in, but it happens again, as hackers are trying to login with my email.

The rule causing this is: Password Brute Force by Email

Time Frame - 10 Min

Logins before block - 2

Block Time - 360

There are only a couple users on the server, so we're comfortable with 2 logins before block, and set it low for a little more security...

I can see blocking new logins after a brute force attack, but I wouldn't expect for my current Webmail session to end.

1 Reply

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Richard Laliberte Replied

6/29/2026 at 2:36 PM

Oddly enough, i've had similar things happen, but it's been going on for a while now.

In my case, what i noticed was that i would get logged out on occasion, and would have to log back in.

But sometimes, i believe when i have an compose email window open, if i get logged out, the compose email window would stay open, and keep trying to fire the auto-save. In my case, i believe this is what was getting my IP blocked, as i would have to go in and unblock.

Might not be related, but worth mentioning. But the getting logged out while in webmail, our team has experienced that for a while now, with no resolution.

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