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Automatic Everyone alias / list
Question asked by Dan Hole - 5/2/2014 at 2:57 AM
Answered
could we have some automatic everyone@domain email group for every domain
currently we have mailling lists but they have to be managed manually
 

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Derek Curtis Replied
Employee Post Marked As Answer
When you're logged in as the system administrator, there IS a way to send a message to all users on the mail server. This is generally used to announce service schedules, etc. so that everyone on the server is kept in the loop when you need to take the server down for maintenance. You can find this feature by logging in as the system administrator, then going to:
 
Manage -> Mass Messaging -> Send Email
 
You can send messages to all users on all domains or even send to only users on specific domains, only domain administrators or even send messages to specific users.
 
I hope that helps. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
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Joe Burkhead Replied
Derek,
What we really need is an "Everyone" alias that can be turned on/off by the admin, and when turned on will be available to ALL domain users and will contain all active user addresses. This is a very common scenario in businesses, at least in my experience. It is not at all uncommon for multiple users to use this type of alias for company-wide information. Yes, the admin can create this alias but then it must be managed on a user-by-user basis. Very easy to forget to add a new user to that alias, or to remove an inactive user.

Please consider adding this feature.
Thanks.
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Robert Emmett Replied
Employee Post
We will have the feature to select all domain users in an alias available in the next major update (version 13).
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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John Marx Replied
Additionally, on this new "feature" please add an option for the everyone group to be available internally only (e.g. people from the internet cannot email) or internally and externally.
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Robert Emmett Replied
Employee Post
John, that feature will be added as well.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Larry Lubman Replied
Now, can you fix this so that accounts which are "disabled and don't allow mail" are NOT included in the user list when the alias sends to all in the domain? Now, those users are included so the sender gets rejection emails from these accounts when using the send to all alias.

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