The supported method would be to use either:
1. Export Users to CSV
- As a system administrator, go to Manage > Domain > Accounts
- Select all users wanted on CSV
- Use the 3 Dots
- Select Export Users to CSV
That export includes user profile fields such as display name, title, full name, birthday, phone numbers, home/work address, job title, disk usage, status, last login, and more.
2. API
- The current SmarterMail API is JSON-based.
- The API documentation is available inside your own installation under Settings > API Documentation. SmarterMail’s help notes that virtually all settings are exposed through the API.
As for where the data is stored:
- Windows default data path: C:\SmarterMail\
- Linux default data path: /var/lib/smartermail
- Linux system configuration files: /etc/smartermail
Profile data is part of the user/account data under the domain/user storage structure, but we do not recommend directly editing those files. Use the API or CSV export when extracting this information.