Build 9573 of SmarterTrack installer took huge amount of time

Problem reported by Sébastien Riccio - Today at 12:20 AM

Submitted

Hello Team ST,

When installing current latest build of SmarterTrack (9573), because of highly recommendation due to security stuff, it takes a very long time to proceed (waiting since more than 20 minutes yet) and in the meantime the site is not accessible.

The installer is stuck for a long time on "Removing windows features", and then "Configuring windows features".

I'm a bit intrigued with what Windows features the installer is removing and then configuring ?

Some feedback would be appreciated.

EDIT1: The installer still stuck after 1 hour ...

EDIT2: Seems related to "dism.exe /quiet /norestart /english /online /get-features /format:table" taking ages to proceed

EDIT3: This is a quite recent Windows 2025 server where we migrated our existing SmarterTrack installation that was running on an old win 2012 ...

It seems Windows 2025 is known to be slow with dsim.exe /get-features .... :'(

EDIT4: The installer seems to loop on calling dism.exe. I see the process disappear and re-appear every few minutes

Thanks,

Kind regards.

Sébastien Riccio

System & Network Admin

https://swisscenter.com

1 Reply

Reply to Thread

Sébastien Riccio Replied

Today at 3:41 AM

Well it took the installer 2 hours to finish, but at least it finished. I'll have to understand why dsim.exe calls takes so much time to complete on this Win 2025 server...

Sébastien Riccio System & Network Admin https://swisscenter.com

Back to Community Threads

Please leave this box unchecked

Reply to Thread

Enter the verification text