Trying to figure out if a listserv address is connected to SmarterTools.

Question asked by Jennifer Bublitz - 12/10/2025 at 3:53 PM

Answered

I inherited a WordPress website from a company whose webmaster passed away. They had/have a listserv that they use. However, the listserv isn't working, and I'm trying to figure out where it is hosted. I don't know that much about listservs. However, I see in the DNS that they have two MX records pointing to safesecureweb.com, which looks like it might be connected to SmarterTools? Can anyone help me?

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Derek Curtis Replied

12/11/2025 at 7:04 AM

Employee Post Marked As Answer

If you have domain admin permissions for your SmarterMail login, you can go to Domain Settings -> Accounts. Here are tab for all users set up for the domain: users, aliases, and mailing lists. If the mailing list in question is hosted on SmarterMail, it should be listed on the Mailing Lists tab, and show the moderator, subscriber count, etc.

Derek Curtis COO SmarterTools Inc. www.smartertools.com

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