Caldav sync with iphone failing
Problem reported by Jaime Alvarez - 11/25/2025 at 12:46 PM
Submitted
I have been having issues with syncing SM with Iphone Calendar on Iphone for quite some time.  If I delete the account and add it again it will sync all the events, but then randomly other new events appear and some dont.
I've checked the config and its the same that my mac has and the Mac does sync correctly.

Anyone experiencing this too?
Derek Curtis Replied
Employee Post
CalDAV support on iOS has always been a bit finicky. There's countless threads about it for providers like Gmail, Exchange, other mail servers, NextCloud, and more. You can try a few different things:

1. If you're using your full email address, try just using your username. Things like the "@" symbol in your username can cause the sync to stop or not validate at all. (At one point, iOS would change special characters to escaped characters, so the @ symbol would be seen as something totally different.) Hopefully, you can use just your username. If you can't use just your username, try disabling the calendar sync, then replacing the existing @ symbol with a new one -- just delete it and re-add it. Then re-enable the sync. Some have said that works. 

2. Try disabling calendar sync, then re-enabling it versus removing your account entirely. This can reset the sync. 

3. Make sure you're actually pushing the changes (or pulling them, I suppose) to the device and you're not looking for a manual sync. 

4. Try a trial of EAS and use that, if possible. EAS really is THE protocol for mobile synchronization. 

Hopefully one of these works out for you. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Jaime Alvarez Replied
Thanks Derek, let me try those suggestions... 
Gabriele Maoret - SERSIS Replied
As an alternative, you can choose to use em Client mobile (it's free...) with EWS... It works well for me...
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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