Smartermail DL extremely slow??
Problem reported by Brian Bjerring-Jensen - VonBjerring GmbH - Yesterday at 8:05 PM
Submitted
Anyone else seeing this?? Using a 10Gbps internet connection....    

Sébastien Riccio Replied
Seems correct from here (.ch) ~ 15MB/s

1d seb@prism:~ $ wget https://downloads.smartertools.com/smartermail/100.0.9413/SmarterMail_9413.exe
--2025-10-10 05:20:06--  https://downloads.smartertools.com/smartermail/100.0.9413/SmarterMail_9413.exe
Resolving downloads.smartertools.com (downloads.smartertools.com)... 34.83.66.243
Connecting to downloads.smartertools.com (downloads.smartertools.com)|34.83.66.243|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 221478784 (211M) [application/vnd.microsoft.portable-executable]
Saving to: ‘SmarterMail_9413.exe’

SmarterMail_9413.exe                                     100%[==================================================================================================================================>] 211.22M  16.5MB/s    in 15s     

2025-10-10 05:20:21 (14.4 MB/s) - ‘SmarterMail_9413.exe’ saved [221478784/221478784]
Sébastien Riccio System & Network Admin https://swisscenter.com
Hmmmm....can you try the windows download via the website pls.?? To see if you get the same performance?
Sébastien Riccio Replied
Sure,


It's slower, but I did multiple DL tests and sometimes it runs at 15MB/s, sometimes less than 1MB/s. Strange :)

Sébastien Riccio System & Network Admin https://swisscenter.com
Sébastien Riccio Replied
Strange though, while I was downloading it at 1MB/s from windows, from the linux shell I was still able to download it at ~15MB/s

Sébastien Riccio System & Network Admin https://swisscenter.com
Sébastien Riccio Replied
Fastest I was able to get is from a US shell ~100MB/s


swisscenter@es01:~$ wget -O /dev/null https://downloads.smartertools.com/smartermail/100.0.9413/SmarterMail_9413.exe
--2025-10-10 03:38:21--  https://downloads.smartertools.com/smartermail/100.0.9413/SmarterMail_9413.exe
Resolving downloads.smartertools.com (downloads.smartertools.com)... 34.83.66.243
Connecting to downloads.smartertools.com (downloads.smartertools.com)|34.83.66.243|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 221478784 (211M) [application/vnd.microsoft.portable-executable]
Saving to: ‘/dev/null’

/dev/null                                                100%[==================================================================================================================================>] 211.22M   107MB/s    in 2.0s    

2025-10-10 03:38:23 (107 MB/s) - ‘/dev/null’ saved [221478784/221478784]

What country are you downloading from, if you want I can test it from one of these networks:
https://ring.nlnog.net/participants/
Sébastien Riccio System & Network Admin https://swisscenter.com
Gabriele Maoret - SERSIS Replied
Yes, the same here in Italy.

Sometimes it's lightning fast, other times the download drops to 150 kbps... I don't know why...
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
Frustrating. Looks like throttling of bandwith from the ISP that smartermail uses. 

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