Document Collaboration Question
Question asked by JerseyConnect Team - 9/30/2025 at 8:56 AM
Answered
Do you need an instance of OnlyOffice/Collabora for each domain in SmarterMail or can you run a single doc server and just have each domain connect to that?

I looked in the KB, the help, and other threads, but the answer wasn't clear or I couldn't find it.
Zach Sylvester Replied
Employee Post Marked As Answer

Hello,

Thank you for the question. You don’t need a separate OnlyOffice or Collabora instance for each domain. All user data is stored directly within the SmarterMail server in their account folder location, so a single document server can be shared across multiple domains without issue.

Kind regards,

Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com

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