Can I install SmarterMail Linux on the new Debian 13 (and possibly also on Linux Mint)?

Problem reported by Gabriele Maoret - SERSIS - 8/21/2025 at 11:57 PM

Submitted

As the title suggests, can I install SmarterMail Linux on the new Debian 13 (and possibly also on Linux Mint)?

Are they supported, or will I run into problems?

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

5 Replies

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Employee Replied

8/24/2025 at 9:35 AM

Employee Post

I was able to get SmarterMail installed on Debian 13 but I haven't done a lot of testing with it. To install it, you'll need to get libicu installed first, you can get it using: sudo apt-get install -y libicu76 libicu-dev

Gabriele Maoret - SERSIS Replied

8/26/2025 at 2:13 AM

Hmm, I don't really like that answer...

In my opinion, before declaring SmarterMail compatible with Debian 13, it needs to be thoroughly tested and the installation script needs to work properly automatically.

Otherwise, I consider it NOT tested and therefore NOT safe...

So, I'd say the answer for now is NO, until further notice.

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS

Matt Petty Replied

8/26/2025 at 7:18 AM

Employee Post

Would you instead have preferred no answer at all? We're trying our best to actively communicate with yall. This OS came out literally at the beginning of the month, welcome to linux where they break stuff between OS's. He told you we were in the middle of testing never said it was official, no need to get salty with his response. We're testing this stuff RIGHT NOW.

Matt Petty

Senior Software Developer

SmarterTools Inc.

www.smartertools.com

Gabriele Maoret - SERSIS Replied

8/26/2025 at 7:28 AM

Sorry, Matt, I didn't mean to offend, maybe I was too rude...

I meant to say that I prefer to have a tested functional certification, otherwise I don't trust it very much, so I think the correct answer should be:

"It's NOT currently supported."

Sure, it can be installed with additional instructions, but it hasn't been thoroughly tested, so there could be problems...

And in fact, my initial question was precisely:

"Is it (are they...) supported, or will I run into problems?"

P.S.: Thanks for clarifying the issue and specifying that you're testing it.

Can you keep us updated on when it will be officially supported?

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS

Matt Petty Replied

8/26/2025 at 9:05 AM

Employee Post

Its looking fine so far minus the LDAP issues we noticed which installing that library BACK into Debian fixes it. Debian 13 removes the libraries used for LDAP by default. We're gonna have our installer install that component. As far as I'm aware that was the only thing stood out but we've got servers running the build now and I think that will probably be the only thing we end up seeing.

It shouldn't be long if its not already in the very next build we do.

Matt Petty

Senior Software Developer

SmarterTools Inc.

www.smartertools.com

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