Impersonate not working on Build 9357?
Problem reported by Brian Kropf - 8/16/2025 at 5:03 AM
Not A Problem
I just upgraded a SmarterMail server to Build 9357 and "Impersonate User" no longer seems to work for me. Can anyone else confirm this?
Zach Sylvester Replied
Employee Post Marked As Resolution
Hey Brian,

I've seen this a couple times and it was happening because the pop-up was blocked. Can you make sure your browser isn't blocking the pop-up? 

Thanks,
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com
Brian Kropf Replied
Zach,
That was it! Sorry about the false alarm. 
Zach Sylvester Replied
Employee Post
Glad I could help. 😁
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com

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