Account name change: e-mail address changes as well / what about the old e-mail address?

Question asked by ICT Informatik - 4/2/2025 at 7:41 AM

Answered

If an account name changes (a person changes his last name), the e-mail address changes as well.

Is there any way to keep the old e-mail address as a secondary address? Because people might still send e-mails to the old address. These e-mails should be received as well.

(This is possible in Microsoft Exchange.)

Thank you for your help and answers!

3 Replies

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Douglas Foster Replied

4/2/2025 at 9:17 AM

Marked As Answer

You configure an alias to redirect the old name to the new name.

Oliver Replied

4/2/2025 at 2:22 PM

Please note, however, that calendar invitations to the old address (alias) in SmarteMail will lead to errors!

I already have a ticket open with ST for this and it is known, but I don't know until when it will be implemented.

ICT Informatik Replied

4/2/2025 at 11:04 PM

Thank you for your answers!

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