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9182 odd issues copying text into calendar appointments. Encoding seems wrong
Problem reported by Brian Bjerring-Jensen - 2/24/2025 at 9:43 AM
Submitted
The formatting is wrong not showing danish characters æøå when the calendar is shared.

This is webmail and the shared outlook calendar

This is the text in the original appointment.

Kære Camilla

Vedhæftet finder du beskrivelse af mulighed for forløb, jf. vores snak i sidste uge.

Reported under ticket #
 

3B4-2F4F5FF2-0023


3 Replies

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Tony Scholz Replied
Employee Post
Hello Brian, 

I have been doing some testing on this issue with Danish encoding and so far, I am not seeing any issues. 
  1. created from webmail
  2. created from Outlook via MAPI
  3. created from Outlook via CalDAV
  4. all-day 
  5. recurring
  6. "New Appointment"
  7. "New Meeting" 


I am using this as my test 

DANISH
Der var engang en midnat trist, mens jeg tænkte, svag og træt, Over mange en malerisk og nysgerrig mængde glemt lore Mens jeg nikkede, næsten lurede, kom der pludselig en banken, Som om nogen blidt rappede og rappede ved min kammerdør. Det er en eller anden gæst," mumlede jeg, "og bankede kun på min kammerdør kun dette og intet mere."
FLÆSKESMÅKØD, FORÅRSJÆVNDØGN, PÅSKESØNDAGSPRÆDIKEN, KØDPÅLÆG, BLÅBÆRSYLTETØJ, GRØNKÅLSTÆRTE

Here I did a test where I copied the content from an email and pasted it into the calendar appointment. ( tested from webmail and Outlook )


Can you think of any steps I may be missing? 

Build 9186 (Feb 24, 2025)
Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com
0
Tony Scholz Replied
Employee Post
Briam, 

I checked the ticket and then did a test using a shared calendar as well copying and pasting from an email. 

Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com
0
Brian Bjerring-Jensen Replied
Hi Tony. Users can easily replicate it from an email.

I have asked Jereming for at teamviewer session so both desktops can be seen at once.

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