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Build 8965 released. Huge fix/add list!!
Question asked by Brian Bjerring-Jensen - 7/18/2024 at 9:52 AM
Unanswered

Build 8965 (Jul 18, 2024)

                        
Key Features
                        
  • SmarterMail now available on Windows Server (2016+), Ubuntu (20+), Debian (11+)
                            
Release Notes
                        
  • Added: A new API call to retrieve domain aliases.
  •                                     
  • Added: An error icon that will indicate an issue with a cloud storage provider.
  •                                     
  • Added: Can now reply to meeting invitations with "tentative" or "propose new time", or change a response, via webmail.
  •                                     
  • Added: Implemented HSTS and CSP support per domain.
  •                                     
  • Added: Implemented IDN and EAI internationalization standards, and UTF-8 for legacy protocols, allowing for the use of non-Western character sets for domain names and usernames.
  •                                     
  • Added: It's now possible to view Forward and Reply times in webmail.
  •                                     
  • Added: OwnCloud as a cloud storage provider.
  •                                     
  • Added: Password requirements for system administrators.
  •                                     
  • Added: PUSH for OpenTelemetry support including a path to the collector.
  •                                     
  • Added: Rate limiting for automated SSL certificates.
  •                                     
  • Added: Read/unread status for instant messaging.
  •                                     
  • Added: System Informaion (e.g., OS version) to the System Reports Dashboard.
  •                                     
  • Added: TLS negotiation when using IMAP or POP Retrieval and for mailbox migrations.
  •                                     
  • Changed: "External Senders" area improved to ensure text added to the subject doesn't get added exponentially.
  •                                     
  • Changed: Advanced Search now includes subfolders, root folders with spaces, etc.
  •                                     
  • Changed: All web ports are now bound to all IPs.
  •                                     
  • Changed: An avatar with a user's current status shows as a menu bar for Instant Messaging.
  •                                     
  • Changed: Calendar appointments now make it more clear what response has already been sent.
  •                                     
  • Changed: Cleaned up the management area for the Free Edition.
  •                                     
  • Changed: Consolidated methods for determining DMARC organizational domain so we can get the latest from public suffix list.
  •                                     
  • Changed: Dashboard stats are now more efficient, resulting in improved CPU usage.
  •                                     
  • Changed: Expanded the "Resolve Conflicts" action in Automated Certificates to regenerate the certificate if the cert file do longer exists.
  •                                     
  • Changed: Geographic database was updated.
  •                                     
  • Changed: Improved the status page a user sees when server is being upgraded to make it more consistent with other pages.
  •                                     
  • Changed: Licensing, activation and callbacks now use a machine name of "Docker" if running in a container.
  •                                     
  • Changed: Made Scheduling available in the Free Edition.
  •                                     
  • Changed: Message Archive searches now based on relative pathing so when an Archive is moved or a domain is renamed the searches are preserved.
  •                                     
  • Changed: Minor styling changes to the display of expiration dates and such on the licensing page.
  •                                     
  • Changed: Primary domain administrator accounts can no longer be disabled.
  •                                     
  • Changed: Responses already sent to meeting invites are now much clearer.
  •                                     
  • Changed: SmarterMail installer updated to include information about how to disable the default web server.
  •                                     
  • Changed: Stronger default Password Requirements can now be set on new installations.
  •                                     
  • Changed: System Administrator permissions now include modifying Password Requirements.
  •                                     
  • Changed: The Drive Statistics, CPU Usage, and Memory Usage reports on the System Dashboard are now clickable and navigate to their appropriate report counterparts.
  •                                     
  • Changed: UI changes to show domain contacts chat status throughout webmail.
  •                                     
  • Changed: Updated Froala to 4.2.0.
  •                                     
  • Changed: Updated the bindings translation strings for TLS and SSL.
  •                                     
  • Changed: View Availability modal now includes tentative appointments.
  •                                     
  • Changed: What's New modals display new features and highlights.
  •                                     
  • Changed: When a user account is disabled, all of their shares are now hidden as well.
  •                                     
  • Changed: You can no longer click and drag-select on autocomplete in TO/CC/BCC.
  •                                     
  • Changed: You can no longer click and drag-select the compose input fields.
  •                                     
  • Removed: System level Server Health report.
  •                                     
  • Fixed: "Bounces Indicate Spammer" IDS rule occasionally triggers twice.
  •                                     
  • Fixed: "Forward as Attachment" from Outlook (MAPI) results in .eml attachments losing file extension when downloading multiple through the webmail.
  •                                     
  • Fixed: "Keep original sender and recipients when forwarded" is not enabled by default.
  •                                     
  • Fixed: [WHMCS] Domain administrators can set user mailbox sizes higher than the domain size limit.
  •                                     
  • Fixed: [WHMCS] Exception shown when creating users on some domains/products.
  •                                     
  • Fixed: A handling exception that occurs when SignalR disconnects and the server isn't using XMPP.
  •                                     
  • Fixed: A scenario where an email with a windows.dat file caused an error during EWS syncing.
  •                                     
  • Fixed: A scenario where modifying an appointment over EWS can incorrectly send cancellations to all attendees.
  •                                     
  • Fixed: A syntax issue with Video.component.js.
  •                                     
  • Fixed: Adding folders to an EWS client using unsupported special characters(<>:"/\|?*) not stopping with Action Failed.
  •                                     
  • Fixed: Affter enabling force HTTPS an indefinite redirect loop can occur.
  •                                     
  • Fixed: An issue in EWS with deleting a single occurrence from an all-day, recurring event.
  •                                     
  • Fixed: An issue preventing the download of .EML message in a subfolder.
  •                                     
  • Fixed: An issue preventing users from renaming some folders via eM Client (EWS) or webmail.
  •                                     
  • Fixed: An issue where downloaded attachments are corrupt, but when opening the .eml in Thunderbird, they're fine.
  •                                     
  • Fixed: An issue where File Storage > My Files temporarily shows an empty folder until after a refresh.
  •                                     
  • Fixed: An issue where hostname validation prevented administrators from using the Abusix URIBL.
  •                                     
  • Fixed: An issue where the public scheduling page for a user with no availability on the 10th or 11th also shows no availability for the 12th.
  •                                     
  • Fixed: Antispam reports are not returning results though various engines have detected messages/failed connections.
  •                                     
  • Fixed: Appointments tentatively accepted in webmail fail to update appointment status in Outlook (MAPI).
  •                                     
  • Fixed: Archived message body content can't be viewed if there are too many recipients in the To/CC fields.
  •                                     
  • Fixed: Attachments that lack a file extension have ".bin" appended  to them when sent.
  •                                     
  • Fixed: Attempting to download all files in a user's File Storage folder results in an error of "File exceeds allowed limit of 0 KB."
  •                                     
  • Fixed: Attempting to download an .EML after it leaves the spool results in an unfriendly error message.
  •                                     
  • Fixed: Auto forwarding to a mailing list results in the original message sender receiving a "you do not have permission to post" message.
  •                                     
  • Fixed: BIMI TXT isn't processing the image link properly in some cases.
  •                                     
  • Fixed: Calendar hover menu is presenting incorrect information.
  •                                     
  • Fixed: Certificate logging was using the incorrect logging level.
  •                                     
  • Fixed: Changing chat status to Offline then back to Online doesn't refresh in open chat windows.
  •                                     
  • Fixed: Chat is not broadcasting online status to other sessions for same user.
  •                                     
  • Fixed: ClamAV installation is missing bin/bin64 directory used by SmarterMail for ClamAV scanning.
  •                                     
  • Fixed: ClamAV version installed in Windows environments is one minor version behind (1.2.x instead of 1.3.x)
  •                                     
  • Fixed: Conference rooms are not showing up as BUSY when being assigned to a calendar appointment.
  •                                     
  • Fixed: Contact Groups don't show in autocomplete when composing a new email.
  •                                     
  • Fixed: Custom properties aren't saving properly in eM Client (EWS).
  •                                     
  • Fixed: Declude Spam Score is not passed into the the X-SmarterMail-SmartHostSpam base64 hash.
  •                                     
  • Fixed: Deleting a system administrator account doesn't terminate their impersonated sessions.
  •                                     
  • Fixed: Editing a contact group and removing a member doesn't allow the Save button to activate, which prevents users from saving the contact group without modifying the title.
  •                                     
  • Fixed: eM Client (IMAP) fails to sync some messages.
  •                                     
  • Fixed: Emails in the Message Archive shows one fewer number of attachments than is actually attached.
  •                                     
  • Fixed: Encoding issue when using Turkish or Korean characters as a subscriber to a mailing list results in ? replacing characters.
  •                                     
  • Fixed: Encoding problems with accents when sending or receiving with SMTP and IMAP.
  •                                     
  • Fixed: External sender message on plaintext email lack proper spacing and are hard to read.
  •                                     
  • Fixed: File extension content filters do not work with UTF-8 file names.
  •                                     
  • Fixed: File extensions are being added to attachments in webmail.
  •                                     
  • Fixed: Formatting of a contact's notes is removed after opening the contact to view their notes on an iPhone.
  •                                     
  • Fixed: Grid view row count defaulting to 10.
  •                                     
  • Fixed: IDN domain users fail autodiscover process for EWS/MAPI due to invalid DN error.
  •                                     
  • Fixed: IDN/foreign characters in a Display Name appear to be causing rejected messages at various email providers.
  •                                     
  • Fixed: IDS Reports do not reflect IDS blocks.
  •                                     
  • Fixed: If you rename the primary domain administrator it forces you to impersonate them.
  •                                     
  • Fixed: IMAP connectivity failing in eM Client on secure/insecure connections.
  •                                     
  • Fixed: Impersonating a domain administrator and changing that admin's password can result in an exception in the Error logs.
  •                                     
  • Fixed: Impersonating a domain administrator and changing that administrator's password results in token-related exception in Error logs.
  •                                     
  • Fixed: Importing contacts into a Shared Contacts Folder doesn't appear to be working correctly.
  •                                     
  • Fixed: In light mode, the Notes "Pink" color is different than the color that shows in the navigation pane.
  •                                     
  • Fixed: In Mac Calendar (CalDAV), changing the color of a calendar folder does not sync to the server, and the change in Mac Calendar is reverted shortly after.
  •                                     
  • Fixed: Issue creating appointments in eM Client (CalDAV).
  •                                     
  • Fixed: Issues adding domains using a UNC path.
  •                                     
  • Fixed: It's possible to rename folders to reserved names (e.g., LPT1) without receiving Action Failed.
  •                                     
  • Fixed: Logs display invalid MX lookup "MXRecord count: '1' for domain ''.
  •                                     
  • Fixed: Mailing List and User Throttling values are not correctly converted on upgrade when removing the "Unlimited" value threshold.
  •                                     
  • Fixed: Mailing lists do not show in Outlook (MAPI) address book.
  •                                     
  • Fixed: Mandatory signatures set at the domain level fail to apply to users and are not selectable.
  •                                     
  • Fixed: Meeting Messages display "no text content" message when viewed in the Spool.
  •                                     
  • Fixed: Message archive email doesn't include a Download All option in the Attachments modal.
  •                                     
  • Fixed: Messages are sometimes being marked as deleted upon delivery.
  •                                     
  • Fixed: Messages with incorrectly encoded header values break EWS syncing.
  •                                     
  • Fixed: Modifying an IP Bypass in System> Security>Whitelist, resets the protocol_settings section in the system settings.json file.
  •                                     
  • Fixed: Move Email dialog doesn't show shared folders correctly.
  •                                     
  • Fixed: New installations of SmarterMail (Windows) can return permissions check errors on C:\SmarterMail.
  •                                     
  • Fixed: Not all "inbound SMTP" checks are being applied during the SMTP session.
  •                                     
  • Fixed: Occasionally a Contact Group member shows "[object Object]" when clicked on.
  •                                     
  • Fixed: Occasionally EAS licenses not being returned to the license pool after user is deleted or detached.
  •                                     
  • Fixed: Occasionally it's not possible to recreate previously deleted mailing lists.
  •                                     
  • Fixed: Outlook (IMAP) is breaking when you save a draft and send later.
  •                                     
  • Fixed: Outlook (MAPI) not displaying S/MIME symbols properly.
  •                                     
  • Fixed: Outlook (MAPI) will not sync new appointments on a server with a German OS.
  •                                     
  • Fixed: POP AUTH mechanism doesn't properly support an initial client response for NTLM.
  •                                     
  • Fixed: Problems connecting SmarterMail to HubSpot over EWS.
  •                                     
  • Fixed: Profile image thumbnails are not properly encoded in OAB.
  •                                     
  • Fixed: Public Scheduling page isn't honoring a user's availability when a private event is scheduled.
  •                                     
  • Fixed: Publicly shared folders don't always update automatically in Outlook (MAPI).
  •                                     
  • Fixed: Rebuild Folder path only accepts "/", causing issues on Linux installations.
  •                                     
  • Fixed: Responding to a single instance of a recuring event invitation doesn't save if you and the host are on the same domain.
  •                                     
  • Fixed: Responses to GetStreamingEvents are not being sent correctly.
  •                                     
  • Fixed: S\MIME symbols are not handled properly during reply, forward, and import.
  •                                     
  • Fixed: Safari users on iOS are unable to "Click Here" on Notifications Disabled popup on login.
  •                                     
  • Fixed: Scenario that causes Impersonation tabs to open in new windows/tabs rather than replacing the existing Impersonation tab.
  •                                     
  • Fixed: Sending from an alias (EWS) shows alias "on behalf of" the original sender instead of just showing the alias.
  •                                     
  • Fixed: Service Uptime report will change time and date when having 2 tabs open on same server, one being on the Manage page and another on Reports.
  •                                     
  • Fixed: Slowness with large auto complete lists.
  •                                     
  • Fixed: SmarterMail Spam Headers are improperly placed in raw content of email.
  •                                     
  • Fixed: SmarterMail webmail chat window gets cut off if a message is too long without any breaks.
  •                                     
  • Fixed: Some Archive messages can not be copied to an Inbox.
  •                                     
  • Fixed: Some exceptions are logged in the browser console when navigating to Settings>Autoresponder via webmail.
  •                                     
  • Fixed: Some issues regarding LDAP import.
  •                                     
  • Fixed: Some issues that prevented Scheduling from working for some users.
  •                                     
  • Fixed: Some message will not send getting a "MimeKit.ContentDisposition" error message.
  •                                     
  • Fixed: Some messages have the attachments stripped when delivered locally.
  •                                     
  • Fixed: Some odd display issues on the spool page.
  •                                     
  • Fixed: SSL/TLS backed protocol sessions generating exceptions when selecting certificates if not hostname is provided by the client.
  •                                     
  • Fixed: Strophe can cause Javascript errors.
  •                                     
  • Fixed: System-level hostname reenables itself for SSL generation after a period of time.
  •                                     
  • Fixed: Text translation errors when adding new gateways to SmarterMail.
  •                                     
  • Fixed: The "custom title" option for configuring webmail display partially works.
  •                                     
  • Fixed: The Antivirus setting for Cyren Zero-hour Outbreak Detection > "Scan Messages without Attachment" reverts to disabled after saving and refreshing the page.
  •                                     
  • Fixed: The JSON files for calendars, contacts, tasks and notes are not counted toward a user's disk usage, which can allow the user's folder on disk to well exceed their mailbox size limit.
  •                                     
  • Fixed: The Thai language file breaks and isn't usable in newer Builds.
  •                                     
  • Fixed: The User Connections > All tab doesn't properly update the protocol reference on the Last Login timestamp.
  •                                     
  • Fixed: The whitelist bypass "SMTP Auth by Domain" occasionally fails.
  •                                     
  • Fixed: Time zone info not syncing properly (WebCal).
  •                                     
  • Fixed: Toast errors appear in webmail when attempting to sort Automated Certificates.
  •                                     
  • Fixed: Trying to change the User Defaults "Search Language Indexer" does not save properly.
  •                                     
  • Fixed: UI Elements on DKIM key popup occasionally disappear.
  •                                     
  • Fixed: Unable to save changes on System Admin > Password Requirements.
  •                                     
  • Fixed: Unable to send an email to a "Contact Group" in a user's shared Contacts that are synced to Outlook (MAPI)
  •                                     
  • Fixed: Users of the Bitwarden browser extension are unable to manually type credentials into SmarterMail's login page.
  •                                     
  • Fixed: UTF-8 encoded "From" return path causes Block Sender button to fail in webmail but displays no error.
  •                                     
  • Fixed: Valid domain names trigger validation failures on create/edit.
  •                                     
  • Fixed: Valid email addresses fail validation on the Scheduling page.
  •                                     
  • Fixed: Viewing log files isn't taking time zone into account and can display the wrong day.
  •                                     
  • Fixed: Virus reports are not showing the provider that caught the virus.
  •                                     
  • Fixed: Webmail chat indicator and stats are not working as expected.
  •                                     
  • Fixed: When a calendar folder is dark, the dotted outline that indicates a Tentative appointment can be easily missed.
  •                                     
  • Fixed: When a calendar folder is deleted, its entry remains in the Scheduling > Calendars to Check for Conflicts area.
  •                                     
  • Fixed: When a message is in Virus Quarantine and you try to Move Message, the Folder path is incorrect.
  •                                     
  • Fixed: When a shared folder is synced to Outlook (Add to Outlook), the connection is not preserved when closing Outlook.
  •                                     
  • Fixed: When a subdomain has no DMARC record we don't check the organization domain's DMARC record and use their sp (subdomain policy) if defined.
  •                                     
  • Fixed: When a System Administrator views a user's password, the Administrative logging shows that the show password attempt was done by the primary Domain Admin, rather than the actual System Admin who is logged in.
  •                                     
  • Fixed: When a system or domain admin is viewing a user's account settings, the Default From Address dropdown shows any domain alias addresses with the Admin's username, rather than the user's.
  •                                     
  • Fixed: When a user account is disabled, all of their shares are now hidden as well.
  •                                     
  • Fixed: When an invitation that's sent from Mac Calendar is accepted via webmail it shows the webmail username instead of the user's full name.
  •                                     
  • Fixed: When calendar changes are being processed, meeting updates can be sent unneccesarily.
  •                                     
  • Fixed: When creating an Alias, an email address in the format of user+foldername/subfolder@domain.com is not accepted even though that email does route correctly in SmarterMail.
  •                                     
  • Fixed: When in a chat room, aliases show the name of the alias instead of the display name.
  •                                     
  • Fixed: When opening a chat window, contact availability takes up to minute to refresh.
  •                                     
  • Fixed: When recalculating disk usage it is not recalculating the disk usage but reading it from the accounts.json file.
  •                                     
  • Fixed: When sharing a folder via Add to Outlook, the Outlook Display Name and Description fields are not populated into Outlook's shared folder info.
  •                                     
  • Fixed: When SMTP connection fails due to expired password, the Admin logs show a successful connection, even though the SMTP logs show authentication failed.
  •                                     
  • Fixed: When the Spool is stopped, forwarded recipient information may get lost.
  •                                     
  • Fixed: When trying to add an ownCloud connection from the File Storage page, an error can occur after entering all the connection details.
  •                                     
  • Fixed: When uploading multiple large files to File Storage, a large red toast with an exception appears.
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  • Fixed: When using a content filter to filter by attachments it can fail to detect the attachment.
  •                                     
  • Fixed: When using webmail to respond to a meeting invitation, the response email omits the organizer and attendee Display Names.
  •                                     
  • Fixed: When viewing the domain level Password Age / Expired Password tabs, an angled bracket appears underneath the toolbar.
  •                                     
  • Fixed: When you blacklist an IP Address or Class C IP range from IDS Blocks, LDAP isn't included in the list of Blacklisted items.
  •                                     
  • Fixed: When you rename a domain, calendar invitations still use the old email domain.
  •                                     
  • Fixed: Winmail.dat messages don't sync attachments properly over EWS.
  •                                     
  • Fixed: Words in the xxxx.xx format are turned into links when sent from webmail.
  •                                     
  • Fixed: X-WR-CALNAME / NAME property tag missing in ICS file of shared webcal causing some applications to not show a calendar name.
  •                                     
  • Efficiency: Improved EWS migration to reduce the amount of data requested in a single command.
  •                                     
  • Efficiency: Improved usability of Instant Messaging.
  •                                     
  • Efficiency: Multiple fixes and changes throughout to improve overall CPU, memory, and disk usage.
  •                                     
  • Efficiency: Multiple improvements to Instant Messaging including status display across all areas, improved usability, and more.
  •                                     
  • Security: Resolved some permissions errors in the API.
  •                                     
  • Translations: Added Polish.
  •                                     
  • Translations: Updated multiple languages.

33 Replies

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6
Oliver Replied
To the whole SM team ... many thanks for the great work!
3
Stefano Replied
Anyone has tried it? 😁
3
Todd R Replied
We were instructed to update to this release via a tech ticket because we had issues with shared groups in the last version.  This version is extremely buggy and I wouldn't recommend upgrading.  We have massive MAPI and EAS issues where email is only partially syncing and removing complete mailboxes.  The web portal will not stay active even when checking "remember me".  The logs are filled with errors.  It's a disaster and we are looking to downgrade ASAP.

UPDATE:

We haven't heard from support, but it appears that some of our issues (webmail) are rooted in AD integration.  It appears that the current version broke authentication with AD.  Switching from AD to Local accounts resolves the webmail staying logged in.

MAPI and EAS issues are independent of AD and the only way we were able to resolve those issues was to roll back to the prior version.  It appears that many others are having similar MAPI/IMAP/EAS issues. This shouldn't have been released in it's current state.
0
Stefano Replied
@Ron Raley, Todd was braver than me 😅
But sadly, this release doesn't seem a stable one 😢
0
Stefan Mössner Replied
There are issues regarding ClamAV, see ClamD Errors with (June-15) Build - SmarterTools. This isn't only regarding the release of June 2024, which was OK for me but after updating to 8965 I have the described issue and @Nick Tsif too.
0
Thats crazy!! I hesitated too....

Thank god.

This is getting serious as new versions are buggy and not suitable for release and production.
2
J. LaDow Replied
And I re-iterate:

An product sold as "ENTERPRISE" GRADE should have an Long Term Servicing Channel.  There is no reasonable excuse not to have one.  We shouldn't have to pay for maintenance and support to be beta testers with the only "solution" being to roll back from backups when installations contain more bugs than fixes.  That costs US time, hours, support tickets, and ultimately LOSS OF CUSTOMERS.


MailEnable survivor / convert --
6
echoDreamz Replied
We weren’t going to even think of touching this release for a long time… sucks to hear it has issues, but it’s also why we are holding off. 

0
Exactly. I had the itch.... thank god I didnt scratch it... Despite support urging me to upgrade to solve my problem.
1
Sébastien Riccio Replied
Well we also had support urging us to upgrade to solve a few tickets we opened....
We're now having issues with IMAP users  (mainly on Outlook) and accents in folder names... 

Probably due to this:

  • Added: Implemented IDN and EAI internationalization standards, and UTF-8 for legacy protocols, allowing for the use of non-Western character sets for domain names and usernames.


Sébastien Riccio System & Network Admin https://swisscenter.com
1
We are having IMAP issues as well but they are manageable. We cant add more then one MAPI account to outlook and it dissappears when outlook is closed. We have to manually add it to favorites again upon restart.
0
Kyle Kerst Replied
Employee Post
Can I have both Brian and Sébastien submit tickets including: 

- Affected usernames
- Suspected problematic folder names (in the case of IMAP sync issues)
- Client types and versions
- Which language the user's client OS is native to
- Sync protocols in use

I set up some testing this morning on accented folder names and dual accounts in Outlook MAPI but saw no sync troubles, exceptions, or logging that would hint at problems so I am thinking these issues you're seeing are account-specific.
Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com
0
Sébastien Riccio Replied
Hello Kyle,

Thank you for the feedback. I have a ticket opened for this one. 24C-2E30CD85-001A.
There is a screenshot in the ticket showing the issue. Also some more infos on another thread I opened here:

I was able to reproduce the issue described in the ticket by copying the customer folder structure on another account on a test domain.

I really think there is something wrong with the added support for UTF8=ACCEPT. It would be nice to be able to disable the announce for this in IMAP capabilities to know if that's the source of the issue.

Kind regards.
Sébastien Riccio System & Network Admin https://swisscenter.com
0
Kyle Kerst Replied
Employee Post
You're very welcome, and thank you for your detailed follow up. I'm going to take a look at this and your ticket and will get you an update as I find out more.
Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com
0
Antony Weaver Replied
We installed this update Thursday night because Outlook on iOS was only syncing 1 days worth of emails. It resolved that issue but it appears to have broken MAPI syncing. So far have 2 customers report that email in Outlook isn't syncing. Outlook shows Connected to: Microsoft Exchange and last updated a few minutes ago, but they have no new emails. Webmail does show the emails. I even created a new outlook profile and added the account back, but no emails showed up in the inbox. :( I updated the original ticket 057-2DEBA442-007A with this info.
2
Kyle Kerst Replied
Employee Post
I was able to replicate Sébastien's issues with the details he submitted and we're getting this over to development now.
Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com
4
Jay Dubb Replied
We took the upgrade this weekend without checking the forum first.  Phones this morning are blowing up-- multiple different customers saying Outlook (MAPI) will not send or receive.  Or, some are receiving but only to certain folders under the inbox but not the inbox itself.  Our admin has a ticket open, and was told it was OK to revert back to the prior build we were on, to get some immediate relief for our users.

UPDATE:  After reverting to 8930, customers are reporting Outlook (MAPI) is working normally again.
0
Ben Replied
Here to report the same issue with MAPI not syncing for customers. I'm away now though so can't easily revert 😞
0
Matthew Titley Replied
Wish I took the few extra minutes to see the comments here before performing the upgrade. Dammit!!!!!!
0
Ricardo Ranieri Replied
Here we have problems:
- MAPI does not synchronize
- Unsupported SMTPUTF8 sending error
- Folder accentuation
- .PDF files arriving as .BIN at the destination.
0
Ben Replied
Support have suggested I don't downgrade because a fix is coming. I hope that means today....
1
Matthew Titley Replied
Maybe I can wait until 10pm eastern but I can’t have customers go through this another day.
2
Sébastien Riccio Replied
:(
Sébastien Riccio System & Network Admin https://swisscenter.com
0
Michael Rigsby Replied
I'm running into the SMTP UTF-8 issues when sending attachments. It appears plain text file attachments go just fine, but everything else seems to run into the SMTP UTF-8 issue. 

I haven't noticed any of the other mentioned known issues. I have an open support ticket so lets hope we all get some resolutions quick! 
0
Chris Replied
XMPP stopped working for us after upgrading to 8965 / 8971. In webmail, it loads very old chats from May and June. Unable to clear unread messages in webmail. Unable to connect Adium Desktop client, it hangs and does not properly load group aliases or online users.

Downgraded back to 8930

Anyone else experiencing this?
0
Stefan Mössner Replied
With build 8971 there's no change regarding the ClamAV issue :-(.
0
Jay Dubb Replied
@Chris, is XMPP still broken for you on 8971?
1
Chris Replied
So far ST is unable to replicate in their environment so it may be isolated to this server. However, this is an internal use server and we have not updated any production servers yet, therefore I don't know how it will be in the wild. But XMPP is still broken in 8971 for us.
1
Stefan Mössner Replied
With build 8972 (25.07.2024) the ClamAV issue seems to be solved. So far I have no issues :-).
1
Chris Replied
The specific XMPP issues we are having are:
1. In Build 8930 and ALL previous builds, the PRESENCE of Group Aliases ALWAYS shows ONLINE when launching Adium (Mac Desktop XMPP Client)
2. In Build 8965+, the PRESENCE of Groups Aliases show OFFLINE. This makes it difficult to open or start a new group chat.
3. When users logon (8965+), it takes a while for them to show as ONLINE, whereas before they would show up instantly (8930-).
4. In my webmail, I am unable to load any recent chats, it only shows group chats from 1-2 months ago. 
5. I am unable to open a Chat Window from the main Chat menu because it says I have unread messages, hovering the mouse over that chat menu, there are now 2 group chat dropdown menus (this is new), and only from there am I able to open a chat window. I am unable to clear out the unread messages as well. 

Let me know if anyone else out there has these issues as well?
2
Roger Replied
We have the same issue as Chris mentioned and a Ticket has been released. SM Team was able to replicate the issue and is forwarding it to development
0
Andrew Barker Replied
Employee Post
For those seeing bounce messages with an error like, "SMTPUTF8 is required, but was not offered by host," I have added some information on the thread linked below. Please feel free to chime in there.

Andrew Barker Software Developer SmarterTools Inc. www.smartertools.com
0
Stefan Mössner Replied
And with build 8979 (Aug. 1, 2024) ClamAV has the same issue again :-(.

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