Khaled, Is this your first time setting up Smarter Mail, or do you have other domains that are working ?
Are you running Smartermail on a Windows server or Linux ?
If you are running SmarterMail on a windows server, you have to go into IIS (Internet Information Services Manager) and set the "Bindings". as it is not automatically set up when you create a domain. If you dont know how to do this let us know
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !