About SmarterMail Add text to body for External Sender

Hello There,

We just enabled Add text to body for External Sender feature recently. But we have 2 domains (affiliated company) within the same server. Now the SmarterMail considers the other domain on the same server as 'External Sender"

Is there anyway to set all the senders within these 2 domain as internal sender? Since so many emails between these 2 domains....

Thank you very much.

rds

Juan Lai

Ron Raley Replied

8/21/2023 at 9:09 PM

Juan, maybe there is a way to do this. However, the feature is working properly since a separate domain (even on the same server) is still considered an external sender.

Maybe try adding each domain as a "Trusted Domain" in the domain level settings. Worth a try.

Thanks,

Ron

Michael Replied

8/21/2023 at 10:29 PM

I agree. Started a feature request here some time back. Up vote and comment would be helpful.

Havent heard from smarter tools on it yet.

https://portal.smartertools.com/community/a95437/exclude-whitelist-domains-from-being-treated-as-an-external-senders-getting-domains-caution-message.aspx

2 Replies

Reply to Thread

Related Knowledge Base Articles

2 Replies

Reply to Thread

Tags

Related Knowledge Base Articles