Several areas of SmarterMail, such as Appointments, Contacts, and Tasks, allow you to create items with formatted text. Using the HTML editor in SmarterMail, you can add flair and color to items to help things stand out or to call attention to specific items. In addition, some clients allow you to do the same thing.
For example, you can create a Task in Outlook and format your text description, adding things like bulleted lists, highlight text, etc. However, when that new, brightly-colored Task is synced over to SmarterMail, and you view it in webmail, it may look different. The same thing holds true for formatted items created in webmail when viewed in Outlook.
This is because Outlook and webmail (and these areas in other clients) use different ways of formatting text. The editor is webmail uses HTML for its formatting whereas Outlook uses a Rich Text Format (RTF). So, when an item created in Outlook is viewed in webmail, SmarterMail converts the RTF formatting to HTML, and when an item created in webmail is viewed in Outlook, Microsoft converts it to RTF.
In both cases, the original formatting may be changed, so things worn't look like they did when they were initially created. As a result, if items are changed, we recommend they're changed from the client (webmail, Outlook, eM Client, etc.) that was used to initially create the item.
The exception are Notes: Outlook Notes do not support HTML formatting at all. So if a Note is added in webmail and has HTML, that formatting is completely lost if the Note is edited using Outlook.