Mailbox Migration
Question asked by ehsan milani - 7/6/2023 at 3:32 PM
I am trying to transfer some emails from IceWarp to smarter mail using mailbox migration
The source mail server has about 500 GB of emails and in the middle of transferring emails I got this error "cannot connect to the IMAP server"
Please help me what should I do

1 Reply

Reply to Thread
Kyle Kerst Replied
Employee Post
Do you have the ability to connect using an internal hostname/network instead of a public IP? This should eliminate the internet, firewalls, connectivity issues, etc as a possible root cause. If this continues to fail there you might look into something like IMAPCopy/IMAPSync which allows scripted migration of accounts automatically. I hope that helps!
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com

Reply to Thread